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Privacy Policy for Malaysia account data

888score sets out how we collect, use, store and share the account, wallet and support data linked to your Malaysia profile, including Touch 'n Go, GrabPay, Boost dan…

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888score Privacy Policy for Malaysia account data
CONTACT PATHS

How to reach privacy support

Privacy questions deserve clear routing, not a generic inbox. Use the contact path that matches your request, and include the email or mobile number on your account so we can locate the correct record. We may ask for extra confirmation before changing data, because a privacy request can affect wallet checks, login access and support history linked to your profile.

Team online

Privacy inbox

Send requests about access, correction, deletion or consent changes to our privacy support team. Include your account email, the payment method involved if relevant, and a short description of what you want changed.

Live chat handoff

Start with chat when you need help finding the right privacy route. Our support agent can pass the request to the privacy queue, but we will not disclose account data until checks are complete.

Wallet record checks

If your question involves Touch 'n Go, GrabPay, Boost dan FPX references, give the transaction time and amount. We use those details only to match records and answer the privacy request.

ACCOUNT SAFETY

How we handle privacy requests

We handle privacy work as an account-security task, not as a side formality. Data access is limited to teams that need it for verification, wallet matching, support replies or legal duties.

Account data

Your name, mobile number, email, login records and device signals help us keep the right account linked to the right person. We avoid asking for extra documents unless verification or legal duties require them.

Cookie controls

Cookies help remember your session, language and basic security status. Some analytics tags show how the Privacy Policy is read, but we do not use them to reveal private wallet details.

Wallet privacy

Touch 'n Go, GrabPay, Boost dan FPX references are stored with transaction records so we can match deposits and withdrawals. Card-like or banking details are handled through the payment channel, not posted in public areas.

Retention periods

We keep records only while they are needed for account service, dispute handling, security checks or legal duties. When a record is no longer required, we delete it or reduce it so it no longer identifies you.

Access safeguards

Internal access is role based, and support screens show only the fields needed for a task. Login alerts, session checks and confirmation steps help reduce the risk of changes made by someone else.

Request handling

When you ask to see, correct or erase data, we check your identity first. If we cannot complete the request fully, we explain the reason and keep a record of the reply.

Privacy Policy questions for Malaysia

The questions below focus on what this Privacy Policy means for your account in Malaysia. We explain the data we collect, how payment references are treated, what cookies do, and how to ask for changes. If a privacy point affects account access, we apply local-law wording and make the answer available where local law permits. Keep your account email current so we can reply to the correct person.

We collect data you provide during account creation, login, wallet use and support contact. That can include name, mobile number, email, device signals, IP address, payment references and records of privacy requests you send us.

Payment references help match your Touch 'n Go, GrabPay, Boost dan FPX transaction with your wallet record. They also help us answer privacy questions, verify account activity and resolve disputes linked to a payment.

Yes. Send a privacy request through the support route shown on this page and include the email or mobile number tied to your account. We check identity before sharing account data or making changes.

Cookies remember your session, security status and language preference. Some cookies help us understand how the Privacy Policy is used, but wallet details and identity documents are not exposed through public cookie data.

We may share limited data with service providers that help with payments, security, hosting, analytics or support handling. They receive only what is needed for the task and must handle it under agreed privacy controls.

We keep account, payment and support records while they are needed for service, security, dispute handling or legal duties. When retention is no longer needed, we delete the record or reduce identifying details.

Access and eligibility depend on local law and are available where local law permits. If a legal change affects your account, related privacy handling may also change, including verification, retention or support response steps.

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